FAQs
Where are you girls based ? : We are based in North America . Specifically Canada .
Do you ship to my country ? : We ship internationally so we probably can .
How much will shipping cost me ? Will I have a tracking number ? :
Your shipping cost will depend on the size and weight of your order . The smaller and lighter the package is , the more cheaper the shipping will cost . The tracking number is optional . If you chose to have a tracking number , it will cost more but it's more safe since you know where it is , but normal shipping without the tracking number works just as fine. If you want a tracking number , please inform us about it in your order form.
How long will it take for my package to get to me ? :
If you chose normal shipping depending on your country it may take around 2 ~ 3 weeks . If you're located in North America , it should take around 2 weeks since we are located nearby . If you're from Europe or Asia then it would take around 3 ~ 4 weeks . However, since all countries have customs and they decide to hold your package , we can not do anything about it . You must call your post office to see what's going on , but these events are very rare . None of our past customers had this problem so we don't think you will either.
Where do you get your products ? : All of our products come from their original country , but 95% of our products come from Asia wether it may be South Korea , Japan , China or other asian countries . Getting the products is really is for us since we do have friends over there that can get it for us .
What do you mean by " Pre-order " ? : It means that we need you to order it for us to get it for you .
If you have anymore questions or requests ask us on our Tumblr Ask page or contact us at : [email protected]
Do you ship to my country ? : We ship internationally so we probably can .
How much will shipping cost me ? Will I have a tracking number ? :
Your shipping cost will depend on the size and weight of your order . The smaller and lighter the package is , the more cheaper the shipping will cost . The tracking number is optional . If you chose to have a tracking number , it will cost more but it's more safe since you know where it is , but normal shipping without the tracking number works just as fine. If you want a tracking number , please inform us about it in your order form.
How long will it take for my package to get to me ? :
If you chose normal shipping depending on your country it may take around 2 ~ 3 weeks . If you're located in North America , it should take around 2 weeks since we are located nearby . If you're from Europe or Asia then it would take around 3 ~ 4 weeks . However, since all countries have customs and they decide to hold your package , we can not do anything about it . You must call your post office to see what's going on , but these events are very rare . None of our past customers had this problem so we don't think you will either.
Where do you get your products ? : All of our products come from their original country , but 95% of our products come from Asia wether it may be South Korea , Japan , China or other asian countries . Getting the products is really is for us since we do have friends over there that can get it for us .
What do you mean by " Pre-order " ? : It means that we need you to order it for us to get it for you .
If you have anymore questions or requests ask us on our Tumblr Ask page or contact us at : [email protected]